Cloudways is a managed cloud hosting platform offering scalable, high-performance hosting with easy management for developers and businesses.
Cloudways Reviews 2025
Cloudways is a managed cloud hosting platform that allows businesses and developers to host websites on top-tier cloud providers such as AWS, Google Cloud, and DigitalOcean. Offering a simple, user-friendly interface, Cloudways provides scalable and high-performance hosting solutions with features like automatic backups, server monitoring, and 24/7 customer support. It’s an excellent option for businesses seeking flexibility, reliability, and ease of management, without the complexity of managing a cloud infrastructure directly.
Cloudways PROS and CONS
- Scalable Hosting: Easily adjustable resources for growing websites.
- High Performance: SSD storage and multiple server locations ensure speed.
- Managed Services: Hands-off server management with 24/7 support.
- Flexibility: Supports multiple cloud providers like AWS, Google Cloud, and DigitalOcean.
- Free SSL and Backups: Security and reliability included.
- Complex Setup: May be challenging for beginners.
- No Email Hosting: Requires a separate email hosting solution.
- Pay-as-You-Go Pricing: Can be costly for high-traffic sites.
Our Rating For Cloudways
Here’s a rating breakdown for Cloudways:
1. Platform Security:
- Cloudways offers robust security features such as free SSL, dedicated firewalls, two-factor authentication (2FA), and regular security patch updates. While competitors like LiquidWeb and SiteGround also provide strong security, Cloudways stands out in cloud hosting with its multi-layered approach.
2. Risk-Free & Money-Back:
- Cloudways offers a 3-day money-back guarantee, which is shorter than the typical 30-day money-back guarantee provided by most competitors like A2 Hosting and SiteGround. However, this is still competitive in the cloud hosting space, where some services like DigitalOcean or AWS don’t offer refunds at all.
3. Services & Features:
- Cloudways excels with its flexible cloud hosting platform, allowing users to choose from multiple cloud providers (AWS, Google Cloud, DigitalOcean, etc.). It offers managed services, scalable resources, free CDN, backups, and staging. While competitors like WPX Hosting offer excellent managed hosting features, Cloudways provides a broader range of customization and flexibility for cloud hosting.
4. Customer Service:
- Cloudways provides 24/7 support via live chat, email, and ticketing system. Their support is generally well-reviewed, though it doesn’t match the premium, fast-response support of competitors like SiteGround or A2 Hosting, which have phone support and more immediate response times for urgent issues.
Overall Review:
Cloudways performs very well in platform security and services, especially for cloud hosting. However, the shorter money-back guarantee and slightly slower customer service response times compared to top competitors like SiteGround and A2 Hosting bring the overall rating down a bit. Nonetheless, it’s a strong player in the cloud hosting space.
Conclusion: Cloudways offers managed cloud hosting with excellent performance, flexibility, and top-notch customer support. It’s a great choice for businesses and developers looking for scalable, high-speed hosting solutions without the hassle of server management.